Trulyfashionhandbags.com makes every effort to ship all orders within 24 hours of purchase. Monday through Friday, or according to availability of stock.
We ship EMS and UPS
We send out products from Monday to Friday except holidays. You will receive an e-mail to notice your package tracking NO. 24 hours later you can track your order online at:
http://www.ems.com.cn/english-main.jsp
Delivery time depends on country and destination. North American and Asian orders usually will be delivered within 4 to 7days, Others will be delivered within 7 to 14 days.
Return Information
What is your returns and refund policy?
If you receive a damaged or incorrect item, we will exchange it for the correct item, If you need to return the item contact us by e-mail and include the reason that you wish to return the item. Returns must be packaged in the original packaging and not being used. Refunds will be given minus any shipping cost.
What if I am unhappy with my purchase?
If for any reason you are not happy with your purchase, just email us for a return authorization and then return it within 7 days and get a full refund (less shipping and handling and a $30.00 restocking fee). Clearance items, Red Tag Sale items, Super Blow Out Sale items, are not included in this return policy and are non-refundable.
Items that are to be returned, must be in its original shape, free of any defect.
*Please note, Customs policies vary from country to country. You may be subject to import duties and taxes, which are enforced once a shipment reaches your country. Charges for customs clearance must be paid by you. Unfortunately, we have no control over these charges.
